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The CARE Factor In Healthcare: Listen, Connect And Get Better Results

Healthcare is an incredibly complex field that affects us all differently. Despite the complexity, there are certain common trends and patterns in how care is delivered—which are often due to what we call the “CARE factor.” When physicians and healthcare providers understand the importance of this “factor,” they can improve outcomes for their patients by listening to them and connecting with them on a deeper level. In this blog post, I’m going to share with you my personal experiences on how focusing on CARE (listening, connecting, and making sure our needs as patients come first) can lead to better results. Come along with me as I explain why cultivating relationships through patient-centric approaches yields better health outcomes.


One-Size-Fits-All, anyone? 


Lately, there has been a common thread in the words I hear coming from the women I talk with. It’s more or less the same statement said in a variety of different ways.


“Dr. Purcell, I have been trying to figure out my health issues on my own. Every time I go to the conventional doctor, I don’t feel like I’m being listened to, and I‘M NOT GETTING BETTER.” 

I recently spoke with a woman who was adjusting her thyroid medication prescription on her own because her Hashimoto symptoms were so bad and she was frustrated.

Now, I don’t recommend anyone adjust their medications without the supervision of a medical professional, but it truly speaks to the level of desperation and suffering there. If it’s you and you’re listening to this, YOU ARE NOT ALONE. Honestly, without a doctor to partner with in health, it can take months, years, or even a lifetime to figure it out.

The fragility of life can seem overwhelming, and it takes my breath away when I hear tales like these.

Integrative Medicine had me rethink 


The main reason I went into integrative medicine is that I too have been a patient. I was sick, confused, frustrated, and alone. I couldn’t find a doctor who could tie it all together holistically for me holistically. There was a lot of trial and error in my health journey.


That’s why I’m here and I do what I do. These feelings are fueled by my heart’s desire to make a change, not just in my life but in the lives of as many people as possible.

Just imagine if your doctor had the time to listen to your whole story. Wouldn’t that feel good?

Then imagine that your doctor could explain how all the parts of your life and health were connected. Wouldn’t that help you understand how you got to where you are now?

And finally, imagine that your doctor presented you with a holistic plan to get well, a plan where you didn’t have to guess anymore—a plan with outlined nutrition, hormone balance, self-care, and specific supplementation.

How would that make you feel? 

  • Empowered
  • Confident
  • And definitely less worried 


This is exactly my point. Take control of your health and free up time in your day. With a partner by your side, you won’t have to gamble on new diets or guessing games. You don’t have to buy dead-end supplements or spend hours each night researching health on the internet. Get professional advice so you can rest easy at night knowing all the hard work is taken care of.

Restart Now


Imagine how great it would feel if you could start to feel better in as little as four weeks.

A patient recently asked me how long she would need to be in my care. “Dr. Purcell, how long is this going to take?” she asked. My response was, “At the beginning of care, there’s a lot of work to be done.” “It’s a bit like launching a rocket ship.”

It takes concentrated focus and energy. Usually, during the time that we work, through interactive sessions, I focus on empowering you to take control of your lifestyle and health. After 3–4 months of concentrated guidance, my patients often find themselves feeling more educated about their well-being and equipped with effective strategies for long-term well-being.

But here are a few general rules of thought.

  1. Hormone balancing takes at least 12 weeks, maybe more.
  2. Weight loss can take anywhere from 4 to 24 weeks, depending on how much weight there is to lose.
  3. And for each year you’ve had a condition, it can take one month of natural medicine to reverse it.


Naturopathic Medicine 


In case you’re wondering, “Well, what is natural medicine?” let me share this.

I practice naturopathic medicine. It’s a multifaceted approach that takes into account a person’s endocrinology, biology, genetics, and even daily practices in life. The pieces dramatically affect your ability to be happy and 

It’s based on science. It follows the laws of nature. It works. You can heal.

My point in all of this is that you don’t have to navigate your health story alone. I’m here to help you feel better and like yourself again.

Natural medicine is the type of medicine that people, whether they admit it or not, are looking for. I want to help you so you can feel better. And I don’t believe in coincidences.

So if you’re sick and tired of feeling sick and tired, today is your day.

In conclusion, “The CARE Factor” is essential when it comes to getting better results in the world of healthcare. Listening to what YOU have to say, connecting with you on a deeper level, and showing there is someone who truly cares are important steps that should not be overlooked. Naturopathic and integrative medicine had me rethink the One-Size-Fits-All approaches, and I’m glad I made the switch. If you’re ready to make a change in your life, schedule a discovery call today so we can get started on creating a plan that’s tailored specifically for you.


If you have been struggling with symptoms for what feels like your entire life without relief, our unique approach could be the answer to finally getting some well-deserved rest. The best place to start is a free discovery callIt’s an open and noncommittal way for us both to explore if we can work together and see if our services are right for you. During this call, we can discuss your symptoms in more detail and come up with a plan tailored specifically for you.


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DISCLAIMER:  The information in this email is neither intended nor implied to be a substitute for professional medical advice, diagnosis, or treatment. All content is for general informational purposes only and does not replace a consultation with your own doctor or health professional.

Dr. Andrea Purcell

A trusted and well-respected Naturopathic Doctor, Dr. Purcell has been in private practice for over twenty years. Dr. Purcell is a published author and has a women’s specialty practice for hormone balancing, weight loss, mystery illness, and gastro-intestinal concerns. Dr. Purcell assists her patients by identifying the underlying cause of disease and removing obstacles that impede the body's natural ability to heal. Drugs and surgery are used as a last resort. She believes that increasing health on the inside shines through to the outside.